Accessibility Statement

We are committed to making our website accessible in accordance with the Barrierefreiheitsgesetz as amended to implement the European Directive (EU) RL 2019/882 on the accessibility of products and services.

This accessibility statement applies to: madlein.com

General Description of Services

The website madlein.com provides services in the field of electronic commerce. These include, in particular, digital functions that serve the purposes of information, communication, and the electronic processing of bookings and orders.

The range of services includes, in detail:

Online booking of stays and package offers
Online enquiry about stays and package offers via a structured enquiry form
Provision of comprehensive information about the hotel, culinary offerings, leisure activities, and other services

These digital services enable users to plan and book their stay conveniently and efficiently.

Explanation of the Service

Access to the service is fully provided through digital interfaces, particularly via forms and the integrated booking module. Users can book rooms and services online or send enquiries at any time and from anywhere.

We ensure that the processes are clearly structured, transparent and technically designed to be as accessible as possible, allowing people with disabilities to use them independently. The input and selection processes are optimised for ease of use, and key information is presented clearly and understandably.

Service Provider

HOTEL MADLEIN GmbH
Madleinweg 2, 6561 Ischgl
Tyrol, Austria

Phone: +43 (0) 5444 5226
Fax: +43 (0) 5444 5226 202
Email: info@madlein.com

For more information, please refer to our Legal notice.

Requirements, Status of Compatibility and Realization

The website meets the requirements of the Barrierefreiheitsgesetz as far as possible and goes beyond the legal requirements in some aspects.

The following standards and guidelines, among others, were taken into consideration:

Harmonized European Standard EN 301 549, Version 3.2.1
Web Content Accessibility Guidelines (WCAG), Version 2.2, Levels A and AA

We are constantly implementing measures to further improve the accessibility and user experience of our website.

This includes:

The website was tested for accessibility and adapted to accessibility standards.
A menu with accessibility features has been integrated to enable additional accessibility settings.
Any future development of the website (e.g. new content, functions) will take accessibility into account from the outset.

Fulfillment of the Requirements

General

This website is almost fully usable with assistive technologies. No data is recorded when you use the accessibility features, so your privacy is always protected.

Visual (Vision)

Font, contrasts, spacing

The font type, size and shape are selected so that they are easy to read.
Texts and visual content have an adjustable contrast that can be adjusted in the accessibility menu.
There is sufficient space between letters, lines and paragraphs.
If you have difficulties with the font, you can select the system font in the accessibility menu.
For people with dyslexia, a dyslexia-friendly font is available for selection in the accessibility menu.
You can also make further settings in your browser or operating system.

Color cues

Visual information is indicated by at least two visual features and may also be accompanied by text.

Alternatives for non-text content

For content that does not consist of text, there are alternatives that do not require vision - these include alternative texts for images, icons and graphics.

Zoom

You can zoom in on this website by up to 200% without losing any content. You can use the appropriate settings in your browser and operating system to do this.

Keyboard focus

Interactive elements such as links or buttons are visually highlighted when selected with the keyboard to make navigation easier (keyboard focus).

Support for screen reader / Braille display

You can operate and output areas, content and functions of this website with a screen reader. This is done either via an acoustic output or tactilely via an externally connected Braille display.

Structure & layout

This website has a clear and meaningful semantic structure, with meaningful headings and labels that promote easy navigation and comprehensibility.

Auditory (Hearing)

It is also possible to use this website with impaired or no hearing – no information is conveyed exclusively via sound.

Alternatives for audio content

Subtitles or other alternatives are available for videos and audios with spoken content.

Physical (Mobility, Reach, Strength)

This website is fully usable even with limited mobility. You do not have to reach far or use physical strength to operate all functions.

Keyboard control

You can fully control this website using an external keyboard. This applies to all areas and functions, and navigation follows a logical sequence.

Target size

Elements have sufficiently large target size and are spaced far enough apart.

Display layout

This website is responsive and works in different display layouts. You can use your device in both landscape and portrait mode - the content, areas and functions automatically adapt to the selected mode.

No complex movements

No complex gestures or movements are required (e.g. swiping or dragging).

Speech

This website works with limited or no speech. It does not require the ability to speak and there is no corresponding content.

Cognitive (Psychological, Neurological, Neurodivergent)

You can use this website with limited or alternative cognitive, psychological or neurological abilities. This also applies if you identify as “neurodivergent”.

Semantic structure

This website is structured in a logical and predictable way.

Time limitations

If an element has a time limit, this will be announced in advance. You can then extend, change or deactivate the time limit.

Comprehensible texts

Texts are easy to understand and are written fairly simple.

Auto-Fill

Fields for text input support Auto-Fill by the browser or operating system.

Errors

This website is designed to help you avoid errors - for example, through clear labeling and instructions.
Input is checked and you receive feedback so that any errors can be easily identified and corrected.

Animations

Only a few simple animations are used on this website. To avoid distraction or discomfort, these can be deactivated in the accessibility settings via the “Reduce Motion” setting.

Flashing

This website does not contain any light or flash effects that could trigger photosensitive seizures or discomfort in sensitive persons.

Non-Accessible Content

We are aware that the content listed below is not accessible for the following reasons:

Due to the large number of images on our website, it has unfortunately not yet been possible for us to provide individual and fully descriptive alternative texts for all images. We are aware of the importance of accessible content and are continuously working to add image descriptions as quickly as possible.

Some older documents and content available on the website are not fully accessible. Retrofitting this content involves considerable effort and, for organizational reasons, cannot currently be implemented consistently throughout. However, if you require an accessible version of a specific document, please contact us and we will provide it to you as quickly as possible upon request.

The website also contains documents and content from third parties that are neither developed, financed, nor controlled by us. Therefore, we cannot make any statement regarding the compliance of such third-party content with accessibility requirements.

This applies in particular to the online booking/reservation tool, which is based on external systems. A fully accessible implementation of these functions would involve considerable technical and organizational effort and is currently not feasible. To nevertheless enable accessible booking or inquiries, our reception team will be happy to assist you personally at any time. Please contact us by phone at +43 (0) 5444 5226 or by email at info@madlein.com.

Accessibility Menu

You can use various accessibility menus on our website that allow you to adapt the appearance and operation of the site to your individual needs. These functions can be found in the bottom right-hand corner of the browser window or via the skip link menu. To further optimize your user experience, several functions can be combined at the same time so that you can adjust the settings as required and achieve an even better effect.

The following functions are available in the accessibility menu:

Summary of the Current Page

Generates a summary of the current page in simple language created by artificial intelligence (AI), which summarizes the most important information in a short and understandable way. Please note that the summary may differ from the original version.

Navigation

Provides simplified navigation that allows users to navigate the website faster and without distractions. This allows users to access the most important areas directly without having to navigate through complex menu structures.

Visual Adjustments

Grayscale: Displays the website in black and white to make it easier to concentrate on the content.
High Contrast: Increases the color contrasts to improve readability.
Invert Colors: Inverts the colors to increase the contrast between text and background.
Reduce Brightness: Reduces the luminosity of colors to reduce eye strain and allow light-sensitive use.
Reduce Transparency: Uses solid color backgrounds to increase readability and visual clarity.

Text Optimization

Focus on text: Highlights the text area in particular to make reading easier and minimize distractions – maximizing the contrast between background and text.
Dyslexia-friendly font: Activates a special font that makes reading easier for people with dyslexia or reading problems.
Use system font: Uses the device's default font to fix any issues with the font used on the website and improve readability and consistency of display.

Content Highlighting

Highlight headings: Makes all headings clearly visible to clarify the structure of the page and make it easier to navigate.
Highlight links: Highlights all links so that they can be recognized quickly and easily to improve navigation.
Hide images: Hides images to reduce distractions and put the focus on the text content.

Additional Features

Large cursor: Enlarges the mouse pointer to make it more visible and easier to find.
Reduce movements: Stops animations, autoplay video content and transitions to provide a smoother and less distracting view of content.

Feedback and Contact

This statement was created on 16.04.2026 and was last edited on this date.

We continuously optimise our website – with a strong focus on usability and accessibility. If you encounter any barriers on our website that hinder or restrict your use, please let us know by sending an email to the following address:

Email: info@madlein.com

In this case, please briefly describe the issue and provide the URL of the affected website or document. We will review your request and contact you as soon as possible.

Enforcement Procedures

If you are not satisfied with the response from the contact options mentioned above, you may submit a complaint to the competent complaints office. The competent market surveillance authority is the Federal Office for Social Affairs and People with Disabilities (Social Ministry Service).

Complaint form for whistleblowers

If your complaint is justified, the competent authority will propose appropriate measures to rectify the identified deficiencies.