FAQ/What you should know
Arrive well informed at Hotel madlein▪
To make sure you arrive well informed at your well-deserved holiday in Ischgl we have put together the most important information regarding your stay at Hotel madlein▪:
You already found some rates online through a booking side? Book with us directly and get the best price on your booking day. We may ask you for your understanding that we can not change the rates if a booking has already been done.
Things worth knowing for a great holiday in Ischgl Austria
Our house has modern DESIGN and DESIGN Deluxe rooms, the ALPINE Flair, ALPINE Traditional and ALPINE Comfort rooms are still traditional but with modern furniture.
All rooms are equipped with cable TV, radio, telephone and mini bar. The Hotel madlein▪ also offers a res-taurant, a lounge with an open fireplace, a hotel bar, a SPA and wellness area, a Zen-Garden, a cosmetics studio, a massage studio, an in-house hairdresser and an underground parking lot.
We may inform you that all our rooms are NON-SMOKING rooms!
- For Bookings for 2 nights (only available in December and April or on request): we may charge a short booking fee of 15% surcharge for single room bookings.
- Christmas and New Year: an additional € 25,- per person and per Gala Diner menu
- Short stay over New Year’s Eve (if available): 15% fee
- If you change a minimum stay date there might be a difference in the price.
€2,50 per person and per night will be charged separately
€15,- per day per car
are welcome - we also have our own dog. We may inform you that dogs are not allowed in Design rooms, Restaurant and wellness area. We reserve the right for us to charge for cleaning costs if needed. Thank you for your understanding.
€ 25,- per day without food and only allowed in the traditional rooms.
Rooms with overnight stay and breakfast only: €15,- reduction per day and person.
Children staying in a family apartment: 30% reduction from the standard rates for the third and fourth person staying at the apartment.
Children’s rates when staying in the parents’ room
00-03 years: EUR 40,-
04-07 years: EUR 65,-
08-12 years: EUR 80,-
FROM 13 years: 30% reduction on the price per person and day
Kids are heartly welcome in our hotel but we may inform you that we are no special kids hotel.
Arrival & Departure
Check-in from 3 pm
Check-out until 11.00 am
These times can be changed – please consult our front desk staff
Important Information regarding your journey
In Austria, all Autobahns and A roads are toll roads and you will need a Vignette sticker for your car. These toll stickers are available at petrol stations and cigarette shops and can be purchased for a duration of either 10 days, 2 months or a whole year. Driving in Winter means, that you need to prepare your car accordingly: winter tyres are essential, snow chains are also obligatory during certain weather conditions.
Cash (EURO); EC and Switch cards; VISA; Eurocard/Mastercard; Amex and Diners Club; when paying cash expenditures with credit cards a 6% charge is added!
Deposit and Cancellation
For a secured booking a deposit is essential. We may ask for 30% of the total amount 14 days after the booking was done. No refund for earlier departures. Empty bed fees and cancellation conditions within the General terms & Conditions of the Austrian Hotel Industry.